FAQ
We deliver consistently exceptional care for two key reasons:
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Exceptional Caregiver Standards – We rigorously screen, select, and train every Caregiver to ensure they meet the highest professional and personal standards.
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Comprehensive Support & Oversight – Each Caregiver is backed by a layered care model, including thorough initial and ongoing assessments by a Registered Nurse.
This combination means every Client receives not only the right Caregiver, but the right level of support to meet their changing needs.
Whether you need just a few hours of help each day or around-the-clock live‑in care, our Caregivers deliver the support that allows seniors to remain at home safely and with dignity.
Once hired, each Caregiver receives comprehensive initial training and ongoing education to master AAA Warman Home Care’s proven techniques – ensuring they deliver consistent, exceptional care to every Client, every time.
Some options may seem less expensive at first glance, but they often leave families exposed to serious financial and legal liability. With AAA Warman Home Care, you have the security of a fully managed, fully insured care team.
For our basic rate schedule, please call us at 888‑243‑6602 to discuss your care needs.
Activities of Daily Living (ADLs) include the basic tasks essential for day-to-day functioning, such as bathing, dressing, grooming, eating, mobility, and toileting.
“Instrumental” Activities of Daily Living (IADLs) are less basic, but still important activities such as shopping, cleaning, laundry, and meal preparation.
AAA Warman Home Care Caregivers can take care of a wide range of ADL and IADL needs. The real distinction is often drawn by long‑term care insurance providers. They will typically require that 2–3 ADLs must be needed before coverage will be granted.
AAA Warman Home Care representatives can help you understand ADL requirements and provide proper documentation for insurance submission.
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- What is the background of your company?
Search out the history and ownership of the company. Is it locally owned and operated, or is it a small franchise office of a larger national company? You need to understand the depth of their experience, staff, and their track record within your community. - How long has your company been in business?
The number of years an agency has been in business is not always pertinent to the quality of care given, but it does reflect on the stability and success of the company. - What qualifications, certifications, experience and training do you require of your workers?
Find out if caregivers’ credentials are investigated and if they are given thorough background checks and screening prior to hire. Also, understand the level of experience that is required of their caregivers and how much training the company provides. In other words, do they maintain their own, well-defined standards of care and set procedures that all caregivers must learn and practice. - Are your employees insured and bonded?
For your protection, you must use a caregiver that is fully insured and bonded by the home care agency. - Are your caregivers true employees or are they contractors?
If a home care agency is not taking care of a caregiver’s payroll taxes, unemployment and Medicare deductions, the IRS could make you liable for those charges. - How do you supervise your workers to make sure the proper care is given?
Some agencies make scheduled quality assurance calls and visits. To further ensure quality care, see that all caregivers are regularly and closely supervised by a qualified company representative. - Will the same employee continue with my case?
It is difficult to receive good care if different people show up every week. A good home care provider will be concerned with continuity of care. - Do you conduct a home visit before starting the home care service? If so, who conducts this visit?
You and your loved one need an opportunity to discuss and understand the level of care that will be provided. It is also very important that a qualified, experienced professional, preferably a registered nurse, perform an initial evaluation to help assess the needs required by your loved one and the home environment in which they live. - Do you work with my doctor in developing a plan of care?
If you require care beyond that associated with activities of daily living, your doctor ought to be involved. Most agencies will work directly with your doctor in arranging and planning for your care. - Can you give me some references from doctors, hospital personnel or social workers?
Ask for names of people, not just the name of a hospital or organization. One good question to ask these professionals or patients: “Would you use this company again for yourself or your loved ones?” - Do you guarantee customer satisfaction?
Find out if there is a length of time you will be committed to the home care provider even if you are unhappy with the care they are providing. The home care provider should guarantee care and cancel charges for unsatisfactory service. - Do you fully document care and billing?
Is there a detailed list of the specific tasks to be carried out by each professional caregiver? Does the patient and his or her family receive a copy of this plan, and do the caregivers update it as changes occur? Will you receive clear billing explanations for all tasks and charges?
- What is the background of your company?
Call us at (888)-243-6602 to discuss how we can help keep your loved one safe and happy at home.